Support
Questions, problems or feedback: email support@getmaana.com. A person reads every message, and we usually reply within a few days.
It helps to mention your phone model and how you sign in (guest, Apple, Google or email).
Common questions
How does the free plan work?
Maana is free to start. The free plan includes a starter pack of 9 surahs, including Al-Fātiḥah and short surahs of Juz ‘Amma, with no time limit and no account needed: the app creates a guest account for you.
Premium unlocks the rest of the 910 words, grammar lessons and the dictionary, and custom study. It is available as:
- Yearly, with a 7-day free trial (US$39.99 a year)
- Monthly (US$7.99 a month)
- Lifetime, a one-time purchase (US$99.99)
These are US prices. The App Store shows the price in your currency before you confirm.
How do I cancel or manage my subscription?
Subscriptions are handled by Apple. On your iPhone, open Settings › your name (Apple ID) › Subscriptions, choose Maana, and change or cancel your plan. You can also manage subscriptions on the App Store.
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. To avoid being charged after a free trial, cancel at least 24 hours before the trial ends.
Deleting the app, or deleting your Maana account, does not cancel a subscription.
How do I restore my purchases on a new phone?
Sign in to the App Store with the same Apple ID you used to buy. In Maana, open the account menu and tap Restore purchases (it’s also at the top right of the Premium screen). Your subscription or lifetime purchase will be unlocked again.
Can I get a refund?
Refunds for App Store purchases are handled by Apple, not by us. You can request one at reportaproblem.apple.com.
I can’t afford Premium. Can I have it free?
Yes. Cost should never come between anyone and the words of the Quran. In Maana, open the account menu on the home screen and tap Can’t afford Premium? Ask for free access. You’ll need to sign in first (Apple, Google or email), so the grant stays with you.
Tell us a little about your situation if you like; it’s optional. A person on our team reads every request. If it’s approved, Premium is yours for 6 months, and you can ask again when it ends.
How do I sponsor a learner?
Open the account menu and tap Support Maana. There you can pay for Premium for learners who have asked for help. We give it to people who requested free Premium; you won’t choose or learn who receives it. A sponsorship is a purchase, not a charitable donation, and is not tax-deductible.
I found a mistake in a word. How do I report it?
While reviewing, tap the flag at the top of the word card, choose what’s wrong, and add a note or a suggested fix if you like. We review every report, you can follow its status under My reports in the account menu, and corrections reach everyone as content updates. You can also email support@getmaana.com with the word and what should change.
How do I delete my account?
In the app, open the account menu on the home screen and choose Delete account. This deletes your account and free Premium grants, and unlinks your reports and sponsorships from you. It does not cancel an App Store subscription. More about account deletion, including how to ask by email if you no longer have the app.
What data does Maana collect?
Very little. There are no ads and no analytics or tracking. Your learning progress stays on your phone. Read the Privacy Policy.